1. About this Cookie Policy
This Cookie Policy explains how Blue Maple Learn (“we”, “us”, “our”) uses cookies and similar technologies on bluemaplelearn.ca (the “Site”).
We use cookies to operate and protect the Site, to deliver secure checkout, and to improve basic functionality.
We do not use cookies to run behavioral advertising, and we do not sell personal data.
By continuing to browse the Site after accepting cookies in the banner, you consent to our use of cookies as described in this Policy.
If you do not agree, you may reject non-essential cookies using the cookie banner.
2. What are cookies?
Cookies are small text files that are placed on your device (computer, tablet, phone) when you visit a website.
They can be used to keep you logged in, remember your preferences, secure checkout, measure basic performance, and prevent abuse or fraud.
Some cookies are “session cookies” (they are deleted when you close your browser). Others are “persistent cookies” (they stay for a certain period or until you delete them).
3. Types of cookies we use
We group cookies into two main types:
(A) Strictly Necessary Cookies
These cookies are required for the website to function. They cannot be switched off in our systems because the site would not work correctly without them.
Examples of what necessary cookies do:
- enable core navigation and page loading,
- remember that you are logged in to your course area,
- process payments securely,
- protect the site against fraud, spam, abuse, or unauthorized access,
- remember your cookie choice (so we don’t ask you again on every page).
Because these cookies are essential, they are always active.
(B) Optional / Non-Essential Cookies
These cookies are not required for the website to run, but they help us understand performance, improve content, or analyze what sections are most useful.
Examples:
- simple analytics (which pages are visited, how long visitors stay),
- performance measurement,
- debugging and error tracking.
These cookies are only activated if you click “Accept” on the cookie banner.
If you click “Reject,” these non-essential cookies will not be set.
We currently do not serve personalized ads and we do not run retargeting ads on this website.
4. Your choices (banner controls)
When you first land on the Site, you will see a cookie banner. You have two options:
- Accept
This allows both strictly necessary cookies and optional cookies (e.g. analytics/performance). - Reject
This allows only strictly necessary cookies. Optional cookies are blocked.
We do not force you to accept optional cookies, and you can still use the Site if you choose “Reject.” Some advanced features (for example, analytics-based improvements or certain embedded content) may not function fully with only necessary cookies, but core access (viewing pages, checking out, contacting support) will remain available.
We do not provide a “personalize / granular toggle” in the first layer of the banner. You can either accept or reject all optional cookies.
5. Changing or withdrawing your consent
You can change your cookie decision at any time by clearing cookies for this site in your browser settings.
After clearing, when you return to the Site you will be shown the cookie banner again, and you can make a new choice (Accept or Reject).
You can also manually block cookies in your browser at any time. Most browsers let you:
- block all cookies,
- block cookies from specific sites,
- delete existing cookies.
Please note that if you block strictly necessary cookies, some parts of the Site (including login, checkout, or access to purchased courses) may stop working correctly.
6. Third-party cookies
Some cookies may be placed by third-party services that we use to:
- process and verify payments,
- host or secure the site,
- provide community access (for example, platforms we integrate with),
- protect against fraud and abuse,
- deliver basic analytics.
These third parties may collect limited technical information such as IP address, browser information, and activity related to security/verification.
We aim to only work with reputable providers and to limit data sharing to what is necessary to run the service and meet compliance requirements.
7. How long do cookies last?
- Session cookies are deleted when you close your browser.
- Persistent cookies stay on your device for a set period (for example 1 day, 30 days, etc.) or until you manually delete them.
The duration depends on the cookie’s purpose (security, login state, fraud prevention, etc.).
We periodically review the cookies we use and may update, remove, or add cookies if we change platforms, payment processors, analytics tools, or community tools.
8. Do cookies store payment details?
We do not store full payment card numbers in cookies.
If you purchase from us, your payment is processed through a secure third-party payment processor. That processor may use its own essential cookies or security tokens to:
- verify that the transaction is legitimate,
- prevent fraud or abuse,
- confirm that you are the same user returning to complete checkout.
Those cookies are considered strictly necessary for the transaction.
9. How we protect your privacy
We take reasonable and commercially standard steps to protect data collected through cookies, including:
- limiting access to internal staff with a legitimate need,
- monitoring suspicious or abusive activity,
- honoring the choices you make in the cookie banner.
We do not sell personal data.
For more information on how we process personal information (name, email, order number, support messages, etc.), please read our full Privacy Policy.
10. Contact us
If you have questions about cookies, consent, data usage, or privacy, you can contact us:
Blue Maple Learn
Email: support@bluemaplelearn.ca
Mobile : +212 676-558759
Business hours: Monday–Friday, 10:00–18:00 (UTC+1)
We will do our best to answer questions about:
- what data is collected,
- how long it’s kept,
- how to withdraw consent,
- and how to request deletion where applicable.