Get access help, billing help, or guidance choosing a plan
– The email you used to purchase (or will purchase)
– Your full name
– Your question (access, billing, or guidance)
– Trouble logging in? Try “forgot password” using the same email from purchase.
– Need to know which plan is right for you? Tell us your goal (automation, content, Python, etc.).
Before you message us
Here are quick answers to common support questions. This helps us answer you faster and keeps response time low.
Access is sent to the email you used at checkout. You’ll receive your login and dashboard link there.
If you don’t see it within a few minutes, please check your spam / promotions folder. If it’s still not there, contact us and include the full name and email you used to purchase so we can activate you manually.
We normally reply Monday–Friday, 10:00–18:00 (UTC+1 / Marrakech time).
Outside those hours we may respond slower, but we read every message. If your question is about login or access, we treat that as priority.
Yes. Tell us what you want to achieve (for example: “I want to automate reporting,” “I want to build AI tools for clients,” “I want to learn Python basics,” etc.).
We’ll point you to the most relevant plan — and if you don’t need an expensive bundle, we’ll say so honestly.
First, try the “forgot password” flow with the same email you used to purchase. Many access issues are just email typos or using a different email than the one on file.
If that doesn’t solve it, contact us with: – Your full name – Purchase email – Order ID (if you have it)
We’ll re-send your access link or reset your account for you.
If your plan includes community access, you’ll receive a separate invite message after purchase. That message explains how to join and which channel(s) you get based on your plan.
If you didn’t get it, tell us the email you used to buy and we’ll resend the invite.
Yes, under certain conditions:
– Individual courses: 14-day money-back guarantee from purchase date.
– Bundles / All-Access style plans that include coaching or premium resources: 7-day refund window.
If you believe your situation qualifies, email us with your order number. We’ll review it. Abuse (like downloading everything and then requesting a refund) is not eligible.
Yes. You’re allowed to use the workflows, automations, dashboards, and AI assistants you build in our programs in your business, with paying clients, or in your job.
You just can’t resell our training content itself as your own course or “program.”
No. We are not a university and we don’t promise employment or income. You’ll get practical systems, templates, and support so you can build real things that prove your skills.
You will receive completion certificates for most core programs — these are for your portfolio and credibility, not formal accreditation.